Customer support
For account access, purchases, add-on quiz packs, or quiz progress, sign in and open Customer support in the account menu. Tell us what’s going on. Someone typically gets back within four hours.
Billing and refunds
Use Support with the "Billing or refund" category. Include the account email, exam, checkout date, and a short summary. Do not send full card numbers. Refunds follow the Refund Policy.
Privacy requests
Use Support with the "Privacy request" category for access, correction, export, deletion or opt-out requests. See Data Deletion and Do Not Sell or Share. Controller contact details required by privacy law stay on the Privacy Policy.
Security reports
Use Support with the subject "Security". Send steps to reproduce and do not access or disclose another user's data. Our disclosure terms are on the Security page.
Legal notices, DMCA and accessibility
Use Support with the subject "Legal notice", "DMCA notice", "Notice of dispute", "Arbitration opt-out" or "Accessibility" as appropriate. Formal notices to Buk Capital LLC, Pennsylvania, United States, are accepted by mail. PO Box 600, Creamery, PA 19430