Our target
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA across the public site, checkout, quiz player and account pages. We treat this as an ongoing commitment and review new features against it before release.
What we do today
- Semantic HTML with one heading hierarchy per page, landmarks, and labeled form fields.
- Full keyboard operation of navigation, the quiz player, dialogs and checkout, with visible focus states.
- Text and interface contrast checked against the 4.5:1 AA ratio, including muted text on colored bands.
- Responsive layouts that reflow to 320px wide and respect browser zoom up to 200%.
- Images with alternative text; decorative graphics hidden from screen readers.
- No content that flashes, and no time limits outside the deliberately timed mock-exam mode.
- Payment fields provided by Stripe, which are built to be screen-reader and keyboard accessible.
Known limitations
- Timed quizzes and mock exams do not yet offer a self-service extended-time setting. If you need extended time, email us and we will enable it on your account (for example 1.5x or 2x) at no charge. Untimed topic drills are always available.
- Some longer reading passages and math notation are rendered as formatted text; we are improving how they are announced by screen readers.
- Charts on the analytics page have text summaries, but not every data point is individually reachable by keyboard yet.
Feedback and help
If you hit a barrier, email support@que-bank.com with the page, device, browser, assistive technology if any, and what happened. We reply within 3 business days and treat barriers that block sign-up, practice or checkout as priority fixes. You can also ask for content in an alternative format.
Assessment
This statement reflects our own testing with keyboard navigation, browser zoom, automated checkers and VoiceOver, last reviewed on September 3, 2026. We have not yet commissioned a third-party audit.